Privacy Policy

This Privacy Policy explains how GlowGirl ("we", "us", or "our") collects, uses, and protects your personal information when you use our website (www.glowgirl.life), software, or mobile application. By using our services, you agree to the terms outlined in this Privacy Policy.

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. The updated date will be shown at the top of this page. Please review this policy regularly to stay informed about how we protect your information.

Definitions

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our AI image and video generation services
• To process your payments and fulfill your orders
• To communicate with you about your account, updates, and support requests
• To improve our services and develop new features
• To analyze usage patterns and optimize user experience
• To send you marketing communications (with your consent, and you can opt-out anytime)
• To comply with legal obligations and prevent fraud

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers (payment processors, cloud storage, analytics) who help us operate our services. These providers are bound by confidentiality agreements and GDPR compliance.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• With Your Consent: We may share information with your explicit permission or at your direction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or disclosure. All data is stored on secure servers behind firewalls, and payment information is encrypted during transmission. However, no method of transmission over the Internet is 100% secure. In the unlikely event of a data breach, we will notify affected users within 72 hours as required by GDPR.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain data for longer periods if required by law, for security purposes, or to resolve disputes. Aggregated and anonymized data may be retained indefinitely for analytical purposes.

Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where consent was previously given

To exercise any of these rights, please contact us at [email protected].

Data Deletion Requests

You may request deletion of your personal data at any time. To submit a deletion request, please email us at [email protected] with the subject line "Data Deletion Request". Include the email address you used with GlowGirl and any relevant details to help us verify your identity.

Once verified, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain certain information for compliance, security, or dispute resolution purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may affect certain features of our services.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take immediate steps to delete it. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We ensure that all international transfers comply with applicable data protection laws, including GDPR, and that appropriate safeguards are in place to protect your information.

Your Consent

By using GlowGirl's website, software, or mobile application, you consent to the collection and use of information as described in this Privacy Policy. If we make significant changes to this policy, we will notify you via email or through a prominent notice on our website.